Beating the Blame Game (Pt. 1)

“Dear Consultant,

I try to hire the best employees. Once they’re on board, I work hard to motivate them applying what I learned in my management training. My employees don’t seem lazy, and they’re definitely smart enough to do the job, but for some reason things aren’t working. People keep making mistakes and our work is falling behind. What can I do?

Signed,

Seriously Cynical Supervisor”

Could you have written this letter? If so, you’re not alone.