Also Built to Last

Some silos were built to last. Trying to poke a hole through one isn’t always easy, especially in those reinforced by years of isolation and self-preservation. Jim, a human resource manager just assigned to a new general manager and business unit, found that out.

I coached Jim to help him get the most from his new assignment. I taught him what it means to be a business person instead of just another HR professional with a bucket of HR tools. He learned that if he looked for problems in the operations, he could make a real difference—he just needed to find the opportunities and figure out how to help operations solve the problems. Jim got it. He was excited to show the general manager what he could do.

How a $34 Minimum Wage Makes Sense

Let’s say you started a credit card payment processing company. Ten years later your business is raking in $2.2 million in profit after paying yourself an annual salary of $1 million. You find out from a study on pay and happiness that people who make less than $70,000 aren’t as happy as everyone else, so you cut your pay to $70,000 and use the savings to bring your lower paid employees up to your new $70,000 salary.

Sound radical?

10 Management No-Nos

Despite our book learning, we tend to learn how things are done in the world of work from our experiences at work. Usually, our Master Mentor is the person vacating the job we’ve just landed or the boss who makes sure we know the “right” way to do things. By watching and observing what happens when things get screwed up, we get a pretty good idea of how things should be handled. We may learn that when we need to get something done, we get tough. When following procedures doesn’t work, we go around people. We learn that bullying is effective, or not.